Contact Information

Last Updated: October 29, 2026

Welcome to Pawtique.

We are committed to maintaining clear communication and providing accessible customer support throughout your shopping experience.

Whether you need help with a product, an order, shipping, or a return, our team is available to assist you through the contact channels listed below.

1. Business Information

Business Name: Pawtique

Official Website: https://pawtique.online

Year Established: 2022

Business Address:
1509 Leestown Rd
Frankfort, KY 40601
United States

Customer Support Email:
support@pawtique.online

Customer Support Phone:
+1 (843) 668-4275

2. Customer Support Services

Our customer service team can assist with:

• Product information and specifications.

• Order placement and confirmation.

• Order status and shipment tracking.

• Shipping and delivery inquiries.

• Returns, exchanges, and refunds.

• Damaged, defective, or incorrect products.

• Website-related questions.

• General feedback and suggestions.

3. Order-Related Inquiries

For questions about an existing order, please include your order number and the email address used at checkout.

Providing accurate order information helps us identify your purchase and address your inquiry efficiently.

4. Shipping Support

Pawtique offers free worldwide shipping with an estimated delivery timeframe of 7–10 days.

If you need help tracking a package or resolving a delivery issue, contact our support team.

Please refer to our Shipping Policy for additional details.

5. Returns and Refund Assistance

We offer free returns and refunds within 30 days of delivery for eligible purchases.

To request a return, exchange, or refund, email support@pawtique.online with your order information.

Our support team will provide instructions based on your request.

Please review our Return & Refund Policy for complete terms and conditions.

6. Product Questions

If you need additional information about our toothbrush holders or bathroom organization products, we welcome your questions.

You may contact us for available details about product features, dimensions, materials, installation, or maintenance.

7. Business Correspondence

For general business inquiries, partnership proposals, or other professional correspondence, please contact:

support@pawtique.online

Include a clear subject line and relevant information about your inquiry.

8. Privacy and Security

We respect your privacy and encourage you to contact us through our official communication channels.

Please do not send passwords, complete payment card details, or other highly sensitive financial information through email or website contact forms.

For questions about personal data, please contact support@pawtique.online.

9. Important Customer Notice

To protect customers from unauthorized communications, we recommend using only the official contact information published on https://pawtique.online.

Pawtique will not ask customers to disclose account passwords or complete payment card credentials through unsolicited messages.

10. Contact Pawtique

Pawtique – Simple Spaces. Better Everyday Living.

Website: https://pawtique.online
Email: support@pawtique.online
Phone: +1 (843) 668-4275
Address: 1509 Leestown Rd, Frankfort, KY 40601, United States

Established in 2022.

We appreciate your trust and look forward to assisting you.