Terms of service
Terms of Service
Last Updated: October 29, 2026
Welcome to Pawtique.
These Terms of Service govern your access to and use of https://pawtique.online, including browsing our website, purchasing products, and interacting with our services.
By accessing our website or placing an order, you agree to these Terms of Service, subject to any mandatory rights provided by applicable law.
Please read these terms carefully before using our website.
1. General Information
This website is operated by Pawtique.
Throughout the website, the terms "we," "us," and "our" refer to Pawtique.
We provide an online shopping platform specializing in toothbrush holders, bathroom storage accessories, and related household organization products.
Our business contact information is:
Website: https://pawtique.online
Email: support@pawtique.online
Phone: +1 (843) 668-4275
Address: 1509 Leestown Rd, Frankfort, KY 40601, United States
2. Eligibility and Website Use
By using this website, you confirm that you are legally capable of entering into a binding agreement in your jurisdiction or are using the website with appropriate parental or guardian consent.
You agree to use our website only for lawful purposes.
You must not:
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Engage in fraudulent or unauthorized transactions.
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Submit false or misleading information.
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Attempt to interfere with website security or functionality.
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Upload malicious code or harmful content.
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Use our website in violation of applicable laws.
We reserve the right to restrict access where reasonably necessary to protect our customers, business, or website security.
3. Product Information
We strive to provide accurate product descriptions, photographs, dimensions, materials, and specifications.
However, minor variations in appearance may occur because of lighting, screen settings, manufacturing tolerances, or product updates.
Customers are encouraged to review product descriptions and specifications before purchasing.
If a product received is materially different from its description, please contact our support team.
4. Pricing and Payments
All product prices are displayed on our website in the currency indicated at checkout.
We reserve the right to update product prices, promotions, and availability without prior notice.
Price changes will not affect orders already accepted, except where required or permitted by applicable law.
Payment must be completed through the payment methods available at checkout.
We use payment processing services supported by our ecommerce platform. Payment information is handled in accordance with the applicable payment provider's security practices and our Privacy Policy.
5. Orders and Acceptance
After placing an order, you may receive an automated order confirmation email.
This confirmation acknowledges receipt of your order and does not necessarily constitute final acceptance.
An order is accepted when we confirm acceptance or dispatch the products, as permitted by applicable law.
We may cancel or decline orders in cases involving suspected fraud, product unavailability, payment issues, or significant pricing errors.
If payment has already been collected for an order that we cancel, we will issue an appropriate refund.
6. Shipping and Delivery
Pawtique offers free standard shipping worldwide.
Our estimated delivery timeframe is 7–10 days, subject to destination, carrier operations, customs processing, and other circumstances beyond our reasonable control.
Delivery estimates are not guaranteed arrival dates unless expressly stated otherwise.
Customers are responsible for providing accurate and complete shipping information.
Additional information is available in our Shipping Policy.
7. Returns and Refunds
We offer free returns and refunds within 30 days of delivery for eligible purchases.
Customers must follow the return procedures outlined in our Return & Refund Policy.
Approved refunds will be issued to the original payment method, subject to applicable payment processing times.
Mandatory statutory consumer rights remain unaffected.
8. Promotions and Discounts
Promotional offers, discount codes, and special pricing may be subject to specific conditions displayed at the time of the offer.
Unless otherwise stated, promotional codes cannot be exchanged for cash.
We reserve the right to correct promotional errors and prevent fraudulent or abusive use of discounts, subject to applicable law.
9. Intellectual Property
All original website content owned by Pawtique, including branding, text, graphics, layouts, and other protected materials, is subject to applicable intellectual property laws.
You may not reproduce, distribute, modify, or commercially exploit protected content without permission from the relevant rights holder.
Third-party trademarks and materials remain the property of their respective owners.
10. Third-Party Services and Links
Our website may include links to third-party websites or services.
We do not control the content, policies, or practices of independent third-party websites.
We encourage customers to review the terms and privacy policies of external services before using them.
11. Accuracy of Information
We make reasonable efforts to keep website information accurate and current.
Occasionally, typographical errors, technical inaccuracies, or omissions may occur.
We reserve the right to correct such errors, including product descriptions, pricing, and availability information, in accordance with applicable law.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Pawtique will not be liable for indirect or consequential losses arising from the use of our website or products where such liability may lawfully be excluded.
Nothing in these Terms excludes or limits liability that cannot legally be excluded, including liability arising from fraud, willful misconduct, or mandatory consumer protection obligations.
13. Privacy and Personal Information
Your use of our website may involve the collection and processing of personal information.
Our collection, use, and protection of personal data are described in our separate Privacy Policy.
Please review that policy to understand how personal information is handled.
14. Changes to These Terms
We may update these Terms of Service to reflect changes in our operations, website functionality, legal requirements, or business practices.
The latest version will be published on this page with an updated revision date.
Changes will apply prospectively unless otherwise permitted by law.
15. Governing Law
These Terms are governed by the applicable laws of the Commonwealth of Kentucky and the United States, without prejudice to mandatory consumer protection rights that may apply in your country or region.
16. Contact Us
For questions regarding these Terms of Service:
Pawtique
Email: support@pawtique.online
Phone: +1 (843) 668-4275
Address: 1509 Leestown Rd, Frankfort, KY 40601, United States
Website: https://pawtique.online
Thank you for choosing Pawtique.